Refund Policy

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At REJ Jewellery UK LTD, we strive to ensure you're completely satisfied with your purchase. We're here to help.

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RETURNS 

Items must be returned within 3 days.

Items must be in original condition with all tags attached.

A restocking fee may apply (10%)

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NON REFUNDABLE ITEMS

Personalised items

Earrings ( for hygiene purpose )

Wrong size ordered

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DAMAGED OR DEFECTIVE ITEMS

If items arrive damaged or defective, please contact us within 24 hours of delivery supported by unboxing video.

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REFUND PROCESS

Refund will issued within 3 - 5 days of receiving returned items.

Refunds will be made via original payment method.